Dns Error Ps5: Causes, Fixes, and Workarounds

4 min read

Dns Error Ps5

Dns Error Ps5 is a common issue that can prevent you from connecting to the internet on your PS5. In this guide, we’ll explain what causes DNS errors, how to troubleshoot them, and provide some alternative solutions if you’re still having problems.

DNS errors occur when your PS5 is unable to resolve a domain name to an IP address. This can be caused by a variety of factors, including problems with your internet connection, your router, or your PS5’s network settings.

DNS Error on PS5: Dns Error Ps5

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A DNS error on PS5 refers to an issue where the PlayStation 5 console is unable to connect to the Domain Name System (DNS) servers, which are responsible for translating domain names (e.g., www.example.com) into IP addresses (e.g., This can prevent the console from accessing online features such as multiplayer gaming, browsing the PlayStation Store, and updating software.

Common Causes of DNS Errors on PS5

Common causes of DNS errors on PS5 include:

  • Incorrect DNS server settings on the console.
  • Problems with the internet service provider (ISP) or network.
  • Interference from third-party software or hardware, such as a firewall or VPN.

Examples of Error Messages Related to DNS Issues on PS5

Some error messages that may indicate a DNS issue on PS5 include:

  • NW-102293-1
  • NW-102294-6
  • CE-108255-1

Troubleshooting DNS Errors on PS5

Dns Error Ps5

DNS errors can occur on PS5 for various reasons, such as internet connection issues, router problems, or incorrect DNS settings. To resolve these errors, follow the troubleshooting steps below:

Checking Your Internet Connection

Start by checking if your PS5 is connected to the internet. Try browsing the web or using other online services to confirm your connection.

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Restarting Your PS5 and Router

A simple restart can often resolve DNS errors. Turn off your PS5 and router, wait a few minutes, and then turn them back on.

Changing DNS Settings on PS5

If the previous steps don’t resolve the issue, you may need to change the DNS settings on your PS 5. Here’s how:

  1. Go to Settings > Network > Settings.
  2. Select Set Up Internet Connection.
  3. Choose Wi-Fi or LAN, depending on your connection type.
  4. Select Custom Setup.
  5. Enter your Wi-Fi password or LAN cable information.
  6. Select DNS Settings.
  7. Choose Manual.
  8. Enter the following DNS addresses:
    • Primary DNS:
    • Secondary DNS:
  9. Select Done.
  10. Select Test Internet Connection to verify if the DNS settings have been applied successfully.

Advanced Troubleshooting for DNS Errors on PS5

If the basic troubleshooting steps have not resolved the DNS error on your PS5, you may need to perform advanced troubleshooting. This involves using tools like traceroute and ping to identify network issues, flushing the DNS cache, and resetting your PS5’s network settings.

Using Traceroute and Ping

Traceroute and ping are command-line tools that can help you identify network issues. Traceroute shows the path that packets take from your PS5 to a specific destination, while ping sends a series of packets to a destination and measures the response time.

  1. To use traceroute, open a command prompt on your PC or Mac and type the following command:
  2. traceroute
  3. Replace with the IP address of the website or service you are trying to access.
  4. To use ping, open a command prompt and type the following command:
  5. ping
  6. Again, replace with the IP address of the website or service you are trying to access.

Flushing DNS Cache

Flushing the DNS cache can help resolve DNS errors. To flush the DNS cache on your PS5, follow these steps:

  1. Go to Settings > Network > Settings.
  2. Select the network connection you are using.
  3. Select Advanced Settings.
  4. Select DNS Settings.
  5. Select Manual.
  6. Enter the following DNS addresses:
    • Primary DNS:
    • Secondary DNS:
  7. Select Save.

Resetting PS5 Network Settings

If all else fails, you can reset your PS5’s network settings. This will delete all of your saved network settings and restore them to their default values.

  1. Go to Settings > Network > Settings.
  2. Select Reset Network Settings.
  3. Select Reset.

Alternative Solutions for DNS Errors on PS5

Dns Error Ps5

In addition to the troubleshooting steps mentioned earlier, here are some alternative solutions you can try to resolve DNS errors on your PS5:

Using a VPN to Bypass DNS Errors

A Virtual Private Network (VPN) can encrypt your internet traffic and route it through a secure server, potentially bypassing DNS errors. Consider using a reputable VPN service with reliable servers.

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Manually Setting Up DNS Servers on PS5

You can manually configure your PS5 to use specific DNS servers. This can be done by accessing the Network Settings menu and selecting “Set Up Internet Connection.” Choose “Custom” and enter the preferred DNS server addresses.

Using Third-Party DNS Services, Dns Error Ps5

There are several third-party DNS services available, such as Google DNS ( and and Cloudflare DNS ( and Consider using these services as an alternative to your ISP’s DNS servers.

Final Summary

If you’re experiencing Dns Error Ps5, there are a few things you can do to try and fix the problem. First, check your internet connection and make sure that you’re connected to the internet. If you’re still having problems, try restarting your PS5 and router.

If that doesn’t work, you can try changing your DNS settings on your PS5.

If you’re still having problems after trying all of the above, you may need to contact your ISP or Sony for further assistance.

Questions Often Asked

What is a DNS error?

A DNS error occurs when your PS5 is unable to resolve a domain name to an IP address.

What are the common causes of DNS errors on PS5?

The common causes of DNS errors on PS5 include problems with your internet connection, your router, or your PS5’s network settings.

How do I fix a DNS error on PS5?

There are a few things you can do to try and fix a DNS error on PS5, including checking your internet connection, restarting your PS5 and router, and changing your DNS settings.

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